Returns & Exchanges
At ELECTRO CASES, we stand by the quality of our protective gear and offer a hassle-free 30-day return policy for all electronics accessories. If your case doesn't fit or meet your expectations, we are committed to making it right with a swift exchange or full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the item in its original packaging, ensuring all protective films and inserts are included to maintain eligibility for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects the returned case, your refund or replacement will be processed within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing