Frequently Asked Questions
Everything you need to know about protecting your tech.
Will these cases interfere with wireless charging?
Most of our cases are designed to be Qi-compatible and work seamlessly with wireless chargers. However, some heavy-duty armor series or cases with integrated metal plates for magnetic mounts may require removal before charging.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for damaged items?
We offer a 30-day money-back guarantee. If your case arrives damaged or with a manufacturing defect, please contact our support team with a photo of the item to receive a free replacement or full refund.
Do you offer cases for older phone models?
ELECTRO CASES stocks inventory for the latest flagship releases from Apple, Samsung, and Google, as well as popular models from the last three years. Use our search bar to filter by your specific device.
How do I know if the case fits my specific device?
Each product page lists the exact model compatibility. You can verify your model in your device settings under 'About Phone' to ensure the cutouts for cameras and ports align perfectly.
Are your screen protectors made of tempered glass?
Yes, our screen protectors are made from 9H hardness tempered glass, providing superior scratch resistance and impact protection while maintaining crystal-clear touch sensitivity.